For the second, and last, time in a row, I have tried to place an order with CiCi's at Village of Sandhills in Columbia, only to experience problems with their ordering process; this last time it was a a complete order failure.
For many years my family and I have enjoyed CiCi's pizza, and we really love their chicken wings. Once in a while I will call them on my way home and place an order so that I can pick it up for dinner. A few weeks ago I called them while I was on the highway and they demanded that I give them a credit card; I was not about to risk an accident while traveling on the highway at 60+ miles per hour, so I canceled the order.
This evening we were having a birthday party for my daughter and I ordered pizzas and wings for our guests. I was not asked for a credit card (which I was ready to provide) and was told it would take 30 minutes for the order to be ready). I arrived at the restaurant 45 minutes later and was told that they had not placed the order in yet. I was furious as I have hungry teens at the house waiting for dinner.
So, CiCi's … you have lost my business. If you cannot trust me or get your stuff together, then you do not deserve my money. Not only will you lose the $40+ dollars per order, you have lost the $400 orders I used to place for my bowling league's parties. So long. I wish you well. Your service has disappointed me for the last time.